Privacy Policy

The Website and its Content is owned by Cayman Ark-Acts of Random Kindness “Cayman’s ARK”.

We are committed to protecting and respecting your privacy, the information you provide to us and the information we collect in the course of you visiting and using our Website and/or all the related processes and services provided by Cayman’s ARK.


This Privacy Policy describes the manner in which Cayman’s ARK collects, uses, maintains and otherwise processes personal data collected from users of the Website. This Privacy Policy applies to the Website and all processes and services provided by Cayman’s ARK.


This Privacy Policy provides you with the details of how and why Cayman’s ARK processes personal data.  We will explain how we obtain and handle your personal data, provide you with information about your rights, and how to contact us if you have any questions.


This Privacy Policy sets out how we may collect, use and share or otherwise process information and describes:


  1. The types of information, including personal information, we may collect;

  2. How we may use and share or otherwise process the information we collect;

  3. The measures we have in place to protect and safely store the information we collect;

  4. Legal grounds for using the personal information we collect;

  5. Your choices and rights in respect of the information we hold;

  6. Retention of the information we collect;

  7. How to contact us;

  8. Complaints; and

  9. Changes to this Privacy Policy


The types of information, including personal information, we may collect


We may automatically collect certain information when you use, access, or interact with our Website. "Personal information" is any information that can be used to identify you or that we can link to you as an individual. “Sensitive personal information” is personal information which includes information such as racial/ethnic origins, political opinions, religious beliefs or medical data. We also collect your personal information and sensitive personal information when you provide it to us, which may include, but is not limited to:


  1. Full name, date of birth, age, nationality, marital status, passport, driving licence or other photographic identity details;

  2. Company, organisation and job title;

  3. Contact information including physical address, postal address, email address and telephone number(s);

  4. Demographic information such as postal code, preferences and interests;

  5. Payment and/or bank information including credit or debit card details;

  6. Images and/or expressions of personal opinion when you leave feedback, contact us, or approve its use;

  7. Your work status and other required employment or immigration related data;

  8. Details of your employment/education history, if applying for a scholarship or employment position with us; and

  9. Your IP address and/or MAC address.


We may also collect information from other sources, such as social media platforms or applications that may share your device information/content and/or how you interact with our social media content.


Information you provide to us voluntarily


Generally, you can use our Website without providing us with any personal information.


We collect information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you sign up for or request that we send you email updates and highlights; when you submit an application for assistance from our Non-Profit; when you sign up for an event; when you make a donation online; and when you respond to our communications or requests for information. The information you provide may include your name, contact information, title, and information about the organisation with which you are affiliated. Some of our Processes and Services may require that you enter a password or other information in order to access certain features, and we collect such credentials when you enter them.


Information we may collect automatically through cookies and similar technologies


We use browser cookies and similar technologies (collectively, “Cookies”) to collect and store certain information when you use, access, or interact with our Website. We may, for example, collect information about the type of device you use to access the Website, the operating system and version, your IP address, your general geographic location as indicated by your IP address, your browser type, the content you view and features you access on the Website, the web pages you view immediately before and after you access the Website, whether and how you interact with content available on the Website, and the search terms you enter on the Website. For information about how we use Cookies and the choices you may have, please see our Cookies Policy.


Please note that we do not currently respond to web browser “do not track” signals or other mechanisms that may allow you to opt out of the collection of information across networks of websites and online services as there is no standard for how online services should respond to such signals. As standards develop, we may develop policies for responding to do-not-track signals that we will describe in this Privacy Policy.


Information we may collect from third party sources


We may receive information about you from other sources, including third parties that help us: update, expand, and analyze our records; identify new customers; or prevent or detect fraud. We may also receive information about you from social media platforms, including but not limited to, when you interact with us on those platforms or access our social media content. Please note that the information we may receive is governed by the privacy settings, policies, and/or procedures of the applicable social media platform, and we encourage you to review them.


Precise location information


When you access the Website via a mobile device, we may collect precise location information if you permit the Website to access such information. We use this information to provide you with content based on your location.


How we use the information we collect


We may use the information we collect:


  1. To provide you with the services that you request from us;

  2. To respond to your enquiries;

  3. To operate and improve the Services;

  4. With your consent, to send you updates and highlights of our non-profits progress and fundraising efforts;

  5. To maintain our list of contacts;

  6. To understand how people use our Services, including by generating and analysing statistics;

  7. For other purposes, including data analysis; submitting invoices; detecting, preventing, and responding to actual or potential fraud, illegal activities, or intellectual property infringement;

  8. To assess the effectiveness of our promotional campaigns and publications;

  9. To raise awareness and attract potential volunteers;

  10. As we believe reasonably necessary, or appropriate, to comply with our legal obligations;

  11. To respond to legal process or requests for information issued by government authorities or other third parties; and

  12. To protect your, our, or others’ rights.


How we may share the information we collect


Should we find it necessary to share your information, we will only do so with your prior consent. The information we collect from you is generally used only for the purposes of Cayman’s ARK as outlined within this Privacy Policy.


We do not sell, rent, or otherwise share information that reasonably identifies you or your organisation with unaffiliated entities for their independent use except as expressly described in this Privacy Policy or with your prior permission. We may share information that does not reasonably identify you or your organisation as permitted by applicable law.


We may also disclose information we collect:


To third-party service providers that perform services on our behalf, such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers;

Employees, agents or contracted third parties of Cayman’s ARK may be given access to any information which we collect via our Services, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees and volunteers are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to use the Services or to deal with requests which you submit to us;


To law enforcement, other government authorities, or third parties (within or outside the jurisdiction in which you reside) as may be permitted or required by the laws of any jurisdiction that may apply to us; as provided for under contract; or as we deem reasonably necessary to provide our services. In these circumstances, we take reasonable efforts to notify you before we disclose information that may reasonably identify you or your organisation, unless prior notice is prohibited by applicable law, or is not possible or reasonable in the circumstances.


Grounds for using your personal information


We rely on the following legal grounds to process your personal information, namely:


Performance of a contract – We may need to collect and use your personal information to enter into a contract with you or to perform a contract that you have with us. For example, when you use our Services we will use your personal information to respond to your requests and provide you with the services you have requested;


Consent – We may use personal information as described in this Privacy Policy subject to your consent. To withdraw your consent you can contact us via email at info@arkcayman.com, or you may be able to disable settings, such as, the sharing of location information in your browser or mobile application settings.


Legitimate interests – We may use your personal information for our legitimate interests to improve our processes and services and the content on our Website. Consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable laws, we may use technical information as described in this Privacy Policy and use personal information for our promotional purposes.


Third-party services and content


Our Services may include integrated content or links to content provided by third parties (such as video materials, news releases, online donation processing). This Privacy Policy does not address the privacy, security, or other practices of the third parties that provide such content.


We engage third parties that support the operation of our Services. These third parties may use technologies to track your online activities over time and across different websites and online platforms.


Protection and storage of the information we collect


The Services are controlled and operated by us. We may store the information we collect in the Cayman Islands or in other countries where we or our service providers have facilities. We may process the information we collect in jurisdictions where we or our service providers have facilities.


In addition we deploy administrative, technical, and physical safeguards designed to comply with applicable legal requirements and safeguard the information that we collect. This includes, when required or appropriate and feasible, obtaining written assurances from third parties that may access your data that they will protect the data with safeguards designed to provide a level of protection equivalent to that adopted by us.


However, no information system can be 100% secure. So, we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks.


Your Rights


If you no longer wish to receive promotional communications from us, you can let us know by sending us an email info@arkcayman.com. Where required by applicable laws we will rely on your consent for direct communication and to collect information from your device or computer. Any electronic promotional communications we send you also contain opt-out mechanisms that allow you to opt-out from receiving those communications at any time. You may also opt back in to receive those communications at any time.


Subject to local law, you may have certain rights regarding information that we have collected and that is related to you. We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate or out of date. You can also ask us to see what personal information we hold about you, to erase your personal information and you may tell us if you object to our use of your personal information. If you would like to discuss or exercise the rights you may have, send us an email at info@arkcayman.com.


Your ability to exercise these rights will depend on a number of factors and in some instances, we may not be able to comply with your request, for example because we have legitimate grounds for not doing so, or where the right doesn’t apply to the particular information we hold on you.


Contact Us


We welcome your enquiries and comments. If you would like to contact us with questions about our privacy or data protection practices, please email: info@arkcayman.com.


Complaints


We are committed to working with you to obtain a fair resolution of any complaint or concern about your privacy. please email: info@arkcayman.com


Changes to this Privacy Policy


We may update this Privacy Policy from time to time and we encourage you to periodically review this page. If we make any material changes in the way we collect, use, and/or share the personal information that you have provided, we will notify you by posting notice of the changes in a clear and conspicuous manner on the Website.