The Website and its Content is owned by Cayman Ark-Acts of Random Kindness “Cayman’s ARK”.
We are committed to protecting and respecting your privacy, the information you provide to us and the information we collect in the course of you visiting and using our Website and/or all the related processes and services provided by Cayman’s ARK.
The types of information, including personal information, we may collect;
How we may use and share or otherwise process the information we collect;
The measures we have in place to protect and safely store the information we collect;
Legal grounds for using the personal information we collect;
Your choices and rights in respect of the information we hold;
Retention of the information we collect;
How to contact us;
The types of information, including personal information, we may collect
We may automatically collect certain information when you use, access, or interact with our Website. "Personal information" is any information that can be used to identify you or that we can link to you as an individual. “Sensitive personal information” is personal information which includes information such as racial/ethnic origins, political opinions, religious beliefs or medical data. We also collect your personal information and sensitive personal information when you provide it to us, which may include, but is not limited to:
Full name, date of birth, age, nationality, marital status, passport, driving licence or other photographic identity details;
Company, organisation and job title;
Contact information including physical address, postal address, email address and telephone number(s);
Demographic information such as postal code, preferences and interests;
Payment and/or bank information including credit or debit card details;
Images and/or expressions of personal opinion when you leave feedback, contact us, or approve its use;
Your work status and other required employment or immigration related data;
Details of your employment/education history, if applying for a scholarship or employment position with us; and
Your IP address and/or MAC address.
We may also collect information from other sources, such as social media platforms or applications that may share your device information/content and/or how you interact with our social media content.
Information you provide to us voluntarily
Generally, you can use our Website without providing us with any personal information.
We collect information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you sign up for or request that we send you email updates and highlights; when you submit an application for assistance from our Non-Profit; when you sign up for an event; when you make a donation online; and when you respond to our communications or requests for information. The information you provide may include your name, contact information, title, and information about the organisation with which you are affiliated. Some of our Processes and Services may require that you enter a password or other information in order to access certain features, and we collect such credentials when you enter them.
Information we may collect automatically through cookies and similar technologies
Information we may collect from third party sources
We may receive information about you from other sources, including third parties that help us: update, expand, and analyze our records; identify new customers; or prevent or detect fraud. We may also receive information about you from social media platforms, including but not limited to, when you interact with us on those platforms or access our social media content. Please note that the information we may receive is governed by the privacy settings, policies, and/or procedures of the applicable social media platform, and we encourage you to review them.
Precise location information
When you access the Website via a mobile device, we may collect precise location information if you permit the Website to access such information. We use this information to provide you with content based on your location.
How we use the information we collect
We may use the information we collect:
To provide you with the services that you request from us;
To respond to your enquiries;
To operate and improve the Services;
With your consent, to send you updates and highlights of our non-profits progress and fundraising efforts;
To maintain our list of contacts;
To understand how people use our Services, including by generating and analysing statistics;
For other purposes, including data analysis; submitting invoices; detecting, preventing, and responding to actual or potential fraud, illegal activities, or intellectual property infringement;
To assess the effectiveness of our promotional campaigns and publications;
To raise awareness and attract potential volunteers;
As we believe reasonably necessary, or appropriate, to comply with our legal obligations;
To respond to legal process or requests for information issued by government authorities or other third parties; and
To protect your, our, or others’ rights.
How we may share the information we collect
We may also disclose information we collect:
To third-party service providers that perform services on our behalf, such as web-hosting companies, mailing vendors, analytics providers, event hosting services, and information technology providers;
Employees, agents or contracted third parties of Cayman’s ARK may be given access to any information which we collect via our Services, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees and volunteers are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to use the Services or to deal with requests which you submit to us;
To law enforcement, other government authorities, or third parties (within or outside the jurisdiction in which you reside) as may be permitted or required by the laws of any jurisdiction that may apply to us; as provided for under contract; or as we deem reasonably necessary to provide our services. In these circumstances, we take reasonable efforts to notify you before we disclose information that may reasonably identify you or your organisation, unless prior notice is prohibited by applicable law, or is not possible or reasonable in the circumstances.
Grounds for using your personal information
We rely on the following legal grounds to process your personal information, namely:
Performance of a contract – We may need to collect and use your personal information to enter into a contract with you or to perform a contract that you have with us. For example, when you use our Services we will use your personal information to respond to your requests and provide you with the services you have requested;
Third-party services and content
We engage third parties that support the operation of our Services. These third parties may use technologies to track your online activities over time and across different websites and online platforms.
Protection and storage of the information we collect
The Services are controlled and operated by us. We may store the information we collect in the Cayman Islands or in other countries where we or our service providers have facilities. We may process the information we collect in jurisdictions where we or our service providers have facilities.
In addition we deploy administrative, technical, and physical safeguards designed to comply with applicable legal requirements and safeguard the information that we collect. This includes, when required or appropriate and feasible, obtaining written assurances from third parties that may access your data that they will protect the data with safeguards designed to provide a level of protection equivalent to that adopted by us.
However, no information system can be 100% secure. So, we cannot guarantee the absolute security of your information. Moreover, we are not responsible for the security of information you transmit to us over networks that we do not control, including the Internet and wireless networks.
If you no longer wish to receive promotional communications from us, you can let us know by sending us an email firstname.lastname@example.org. Where required by applicable laws we will rely on your consent for direct communication and to collect information from your device or computer. Any electronic promotional communications we send you also contain opt-out mechanisms that allow you to opt-out from receiving those communications at any time. You may also opt back in to receive those communications at any time.
Subject to local law, you may have certain rights regarding information that we have collected and that is related to you. We encourage you to contact us to update or correct your information if it changes or if you believe that any information that we have collected about you is inaccurate or out of date. You can also ask us to see what personal information we hold about you, to erase your personal information and you may tell us if you object to our use of your personal information. If you would like to discuss or exercise the rights you may have, send us an email at email@example.com.
Your ability to exercise these rights will depend on a number of factors and in some instances, we may not be able to comply with your request, for example because we have legitimate grounds for not doing so, or where the right doesn’t apply to the particular information we hold on you.
We welcome your enquiries and comments. If you would like to contact us with questions about our privacy or data protection practices, please email: firstname.lastname@example.org.
We are committed to working with you to obtain a fair resolution of any complaint or concern about your privacy. please email: email@example.com